Everyone wants to make it easier for their customers to get the information they need when they need it most. Therefore, it’s important to have a knowledge base. That way, you have everything set up so that people can click on any question and get relevant answers....
A good knowledge base is essential to boost several aspects of your business. However, one of the main points your knowledge base must manage is customer support. Many business owners avoid working on improving their customer support entirely, causing many unsatisfied...
The flexibility of the location is one of the advantages of working remotely. With a huge number of companies working with geologically distributed teams, more and more employees prefer to adapt to this scheme. However, remote workers carry security challenges for...
If you are looking for a simple knowledge base and wiki application that enables teams to organize, create, collaborate, and share content easily and quickly in Slack, Papermind is that solution. Furthermore, Papermind is a native desktop app that complements existing...
Your company requires a corporate wiki or knowledge base to run effectively. Both employees and your customers can use it to find answers to questions without contacting support staff. That frees up time plus gives your employees or clients access to vital information...
