Meetings are a great way to make sure the entire team is on board, and that everyone knows exactly what they are doing. A productive meeting can save you many hours of doing the wrong thing or repeating something that colleagues have already done. However, the...
The backbone of business these days is customer service: the way a company responds to its clients has never been as important as it is today. Large corporations have been known to invest millions into researching how best to improve customer service. Chief among all...
Knowledge management and sharing are essential for any company. Employees and customers alike need to have access to an efficient and clear knowledge base, or your business could suffer. Implementing the correct knowledge-sharing strategies can not only enhance the...
If you’re here, you might be a bit familiar with JetBrains YouTrack and its functions. This online project management tool offers many features and is highly customizable. It even serves as a superb knowledge base software, thanks to its built-in feature. Moreover,...
Many companies and organizations are looking at creative and out-of-the-box techniques that are sure to keep their employees engaged. Something as simple as a chat function can make the difference for engagement and not, as it allows everyone to feel included. When...
