The way we work has undergone a significant transformation in recent years since the COVID-19 pandemic accelerated the adoption of remote work practices. As organizations around the world embrace remote work as a viable option, it's essential to stay informed about...
Klutch Blog
The Future of Technology in the Workplace
About fifteen years ago, the idea of remote work and virtual meetings was simply an idea to many of the roughly 6.65 billion smartphone users across the world today. A lot has changed since that time. Technology is changing the way we work and talk to each other at...
6 Indispensable Tools For Remote Employees
Remote work has become increasingly popular in recent years, with more and more people choosing to work from home or from other remote locations. This trend is likely to continue in the years to come, as more and more businesses realize the benefits of remote work. ...
5 Customer Service Tips to Handle Frustrated Customers
Answering a call or dealing with frustrated customers can quickly ruin your day. When someone is complaining, venting, and even cursing at you, it’s challenging to help them and even more to want to help them. Every business owner should always appreciate the...
Asynchronous Communication in Remote Work: What It Is and How It Works
In remote teams, there is an accepted lag in communication. This is called asynchronous communication, meaning that one person sends information and doesn't expect the recipient to respond immediately. Team members send as much information as they assume the other...