Remote work has become increasingly popular in recent years, with more and more people choosing to work from home or from other remote locations. This trend is likely to continue in the years to come, as more and more businesses realize the benefits of remote work. ...
Klutch Blog
5 Customer Service Tips to Handle Frustrated Customers
Answering a call or dealing with frustrated customers can quickly ruin your day. When someone is complaining, venting, and even cursing at you, it’s challenging to help them and even more to want to help them. Every business owner should always appreciate the...
Asynchronous Communication in Remote Work: What It Is and How It Works
In remote teams, there is an accepted lag in communication. This is called asynchronous communication, meaning that one person sends information and doesn't expect the recipient to respond immediately. Team members send as much information as they assume the other...
Business Transparency: Building Trust Within Your Company
People want to know how to make their business stand out from the competition. Well, one way many businesses are beginning to build trust in their companies is by building transparency. Being transparent in everything we do always helps in every situation, so it does...
How to Conduct an Engaging Virtual Team Meeting
Many companies and organizations are looking at creative and out-of-the-box techniques that are sure to keep their employees engaged. Something as simple as a chat function can make the difference for engagement and not, as it allows everyone to feel included. When...