Sometimes, your company has all the tools it needs and the employees to use them. However, you still have issues with knowledge management. The reason could be that there’s no culture relating to knowledge sharing. Most company owners feel that they can buy knowledge...
Knowledge management software is crucial for many startups and SMBs. However, they rarely take the time to create them because they don’t know how important it is. As a project manager, it’s your goal to focus on team productivity. Obie is often referred to as a...
Knowledge base articles are essential to provide helpful information about your service or product to your target audience. It can help your customers and agents to get information to answer their inquiries about your business. Additionally, it can help save...
Customers want to find the information they need, and it has to be fast. Within the software industry, it’s even more important because companies sell products that have huge learning curves. Therefore, SaaS companies use knowledge bases. That way, their customers...
In order to reduce friction in the company, it is needed to have a good working collaboration among the employees. The following Bloomfire Alternatives can help you create a central knowledge base that may ease the tensions between different teams or departments....
