People want to know how to make their business stand out from the competition. Well, one way many businesses are beginning to build trust in their companies is by building transparency. Being transparent in everything we do always helps in every situation, so it does...
For the business to continue being productive and organized even when its employees are not in the same place, it has to have top-notch project management supported by great knowledge base software such as Almanac and Klutch. These kinds of knowledge base systems make...
You’ve decided you want to become a project manager, but how do you go about doing this? Many people consider this an extremely rewarding career as you have the opportunity to impact the core fundamentals that a company implements. What is a Project Manager? Any...
The backbone of business these days is customer service: the way a company responds to its clients has never been as important as it is today. Large corporations have been known to invest millions into researching how best to improve customer service. Chief among all...
Every single day, employees in the customer service sector spend an inordinate amount of time looking for information to answer questions that are tucked away in emails, documents, and spreadsheets. Not only is this hindering team productivity and performance, but it...
