Knowledge base software is one of the most powerful tools you can have to capture, codify, and disseminate tacit knowledge. Unlike other types, tacit knowledge can be complicated to share and store, which can cause issues at an organizational level. Thanks to...
Klutch Blog
3 Ways Knowledge Base Software Can Be Used for Sales Enablement
We live in a world where knowledge is power, and those who fail to harness its power are often left behind. This is even more important for sales teams. To ensure that your business or startup is reaching its goals, you need to take advantage of several tools, a...
Guru Alternatives for Better Knowledge Management
Guru is knowledge management wherein companies use this for managing marketing teams, support, and sales. You can create your knowledge network for your company, and at the same time, you can manage the collective intelligence by unifying the joint knowledge, and it...
Chaty Pro Review: Is It the Right Chat App for You?
In today's era of online shopping, selecting the right chat app for your website can be a vital decision that can either drive your success or hinder your growth. A powerful chat app can transform your customer support, reduce cart abandonment, boost conversion rates,...
Proven Strategies for Boosting Customer Satisfaction and NPS Score
Increasing customer satisfaction and Net Promoter Score (NPS) is important for businesses aiming to attract and retain customers. Implementing strategies such as live chat solutions, proactive support, and continuous feedback collection can significantly boost...