Every single day, employees in the customer service sector spend an inordinate amount of time looking for information to answer questions that are tucked away in emails, documents, and spreadsheets. Not only is this hindering team productivity and performance, but it...
Did you know that a robust knowledge management system can increase your organization's productivity by up to 20-25%? According to the McKinsey Global Institute Report, it can reduce the time it takes you or your employees to get the information you need by up to 35%,...
The flexibility of the location is one of the advantages of working remotely. With a huge number of companies working with geologically distributed teams, more and more employees prefer to adapt to this scheme. However, remote workers carry security challenges for...
Organizations are only as good as the collective knowledge they own. Success and failure are based on how they store, capture, manage, and share the information according to their goals and needs. When employees can freely access knowledge, they become more...
If you are looking for a simple knowledge base and wiki application that enables teams to organize, create, collaborate, and share content easily and quickly in Slack, Papermind is that solution. Furthermore, Papermind is a native desktop app that complements existing...
