Every single day, employees in the customer service sector spend an inordinate amount of time looking for information to answer questions that are tucked away in emails, documents, and spreadsheets. Not only is this hindering team productivity and performance, but it...
Your company requires a corporate wiki or knowledge base to run effectively. Both employees and your customers can use it to find answers to questions without contacting support staff. That frees up time plus gives your employees or clients access to vital information...
Creating and operating a startup can be a very challenging yet rewarding experience. One key complication is how to effectively store and share information. Fortunately, knowledge management solutions like Klutch can make such a process far easier and more...
