The business landscape is rapidly changing in many industries across the globe. In order to remain competitive and relevant, companies need to focus on emerging concepts in digital transformation and customer experience. To be successful at this, you need to develop...
Klutch Blog
7 Best Nuclino Alternatives and Similar Knowledge Base Apps
When internal knowledge base software systems first appeared on the internet, we had no idea of the significant role they would play, in the way companies did their project management. Even though a lot of people immediately realized their great potential, it took a...
Slite Alternatives: 5 Best Wiki Apps for Remote Teams
With more and more businesses shifting to a remote work environment, online collaboration tools are crucial. One of the biggest things people forget about is having a base of knowledge. That way, employees can look up the information themselves and get assistance with...
Reasons Why Knowledge Management Fails and How to Avoid Them
According to Boston Consulting Group data, 70% of digital transformation programs such as knowledge management fails to meet their objectives because of poor corporate wikis. You don't want to fall into that 70% if one of your digitalization objectives for the year is...
Choosing a Knowledge Base Software: The Ultimate Checklist
You know that customer service is suffering from information overload or not enough of it. There are inconsistencies around every corner. The first thing you need to do is get all of your support information and start choosing a knowledge base software for your...