According to Boston Consulting Group data, 70% of digital transformation programs such as knowledge management fails to meet their objectives because of poor corporate wikis. You don't want to fall into that 70% if one of your digitalization objectives for the year is...
Klutch Blog
5 Typedesk Alternatives to Better Manage Canned Responses
Your company is growing, or maybe it has already grown. You find yourself constantly typing up the same answers over and over. Maybe you find your time is complaining that they are constantly answering the same questions with the same answers. Wouldn't a knowledge...
Knowledge Base vs Enterprise Wiki: Which Is Better?
Knowledge sharing must be a priority for all companies, as these processes help find faster and more efficient solutions to most problems within organizations. However, it is important to mention that people have invested thousands of dollars in creating efficient...
How To Write Canned Responses for Better Customer Service (with Examples)
A good knowledge base is essential to boost several aspects of your business. However, one of the main points your knowledge base must manage is customer support. Many business owners avoid working on improving their customer support entirely, causing many...
Papyrs Alternatives You Should Know Before Choosing Your Team Wiki
Papyrs is one of the most straightforward and most accessible software packages that you are ever going to use. It has an intuitive interface that allows you to build intranets efficiently without needing a technical team. There are effortless integrations with...