A knowledge base is essential to assist you with practical customer support. Some issues arise with knowledge base management that you should be aware of and change as soon as possible. If a piece of knowledge is managed correctly and errors rectified, you can have a...
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MediaWiki Alternatives for Dependable Knowledge Base
Do you need completely customizable and extremely flexible knowledge base software? Are you looking for MediaWiki alternatives? If so, you came to the right place. No doubt, most employees want to get into the work that matters while breaking away from emails....
10 Best Knowledge Base Examples to Get Ideas From
Customers want to find the information they need, and it has to be fast. Within the software industry, it’s even more important because companies sell products that have huge learning curves. Therefore, SaaS companies use knowledge bases. That way, their customers...
Keep Projects More Organized with these Kipwise Alternatives
Are you one of those who have invested time into knowledge management in your organization? Then you know how involved of a process this is. In the most basic terms, knowledge management is composed of processes that deal with the collection of information or data,...
Why is Knowledge Management Critical for Bootstrapped Companies?
Financing a new and groundbreaking company is a little bit challenging. As entrepreneurs, you may be deciding whether to engage investor’s money or choose the bouncy road of bootstrapping for your business growth. The choice is yours! The chief factor for...