Most likely, you came across Slab when looking for knowledge-based software. In this article, we've compared the top Slab alternatives based on functionality and usability and developed a list of products that might be a good fit for your company. What is Slab? Slab...
Klutch Blog
9 Knowledge Base Mistakes You Should Avoid at All Cost
A knowledge base is essential to assist you with practical customer support. Some issues arise with knowledge base management that you should be aware of and change as soon as possible. If a piece of knowledge is managed correctly and errors rectified, you can have a...
Top Obie Alternatives for Startups and Small Businesses
Knowledge management software is crucial for many startups and SMBs. However, they rarely take the time to create them because they don’t know how important it is. As a project manager, it’s your goal to focus on team productivity. Obie is often referred to as a...
6 Tips to Write Awesome Knowledge Base Articles
Knowledge base articles are essential to provide helpful information about your service or product to your target audience. It can help your customers and agents to get information to answer their inquiries about your business. Additionally, it can help save...
Choosing a Knowledge Base Software: The Ultimate Checklist
You know that customer service is suffering from information overload or not enough of it. There are inconsistencies around every corner. The first thing you need to do is get all of your support information and start choosing a knowledge base software for your...