Picture this: it's 9:00 a.m., and your team gathers for the daily stand-up. A question arises about handling a customer complaint, and suddenly everyone’s scrambling, digging through emails, chats, and a cluttered company wiki filled with outdated or conflicting info....
A good knowledge base is essential to boost several aspects of your business. However, one of the main points your knowledge base must manage is customer support. Many business owners avoid working on improving their customer support entirely, causing many unsatisfied...
Most businesses today have access to several tools to make getting clients easier. With them, you can streamline the management, creation, and tracking of each person’s customer journey. In this article, we will focus on business proposal tools, which will help you...
Creative professionals and hobbyists often rely greatly on digital tools to simplify their workflow. In addition to art creation apps, they also rely on note-taking and organizational tools to help them manage projects, provide customer service, and document important...
Stress is an everyday occurrence. According to the American Institute of Stress, 33% of people suffer from the consequences of extreme pressure, 77% have had their physical health affected by it, and 73% battle mental health issues due to unmanaged stress. However,...
