Knowledge base articles are essential to provide helpful information about your service or product to your target audience. It can help your customers and agents to get information to answer their inquiries about your business. Additionally, it can help save...
Klutch Blog
10 Best Knowledge Base Examples to Get Ideas From
Customers want to find the information they need, and it has to be fast. Within the software industry, it’s even more important because companies sell products that have huge learning curves. Therefore, SaaS companies use knowledge bases. That way, their customers...
Build Excellent Knowledge Base with Bloomfire Alternatives
In order to reduce friction in the company, it is needed to have a good working collaboration among the employees. The following Bloomfire Alternatives can help you create a central knowledge base that may ease the tensions between different teams or departments....
10+ Tettra Alternatives That Drive Team Productivity
Teamwork is essential for the success of any business. With technology innovation, several tools were developed to enhance team productivity. One of these tools is Tettra, a knowledge management system that improves team performance. Meanwhile, there are also many...